Help

Check our frequent questions

FAQ

Or contact our customer service
Hours of operation: 8:00 am - 12:00 am EST

Intermex Payroll Mastercard

Intermex Payroll Mastercard

Simplify Payroll, Empower Employees!

Transform Your Payroll Experience

Transform Your Payroll Experience

Help reduce payroll complexities and elevate your employees’ financial experience with the Intermex Payroll Mastercard. Simple, seamless, and scalable—our payroll solution is tailored to meet your needs and support your workforce.

We Understand Your Payroll Challenges

Payroll management can be complex, especially with paper checks and manual processes. Here’s what you might be facing:

 

  • High Costs with Checks: Checks can be costly, time-consuming, and inconvenient for both you and your employees.
  • Manual Process Frustrations: Traditional payroll methods can be error-prone and challenging to manage at scale.
  • Lost Productivity: Employees may lose time traveling to cash checks, impacting operations.
  • Limited Digital Access: Many employees lack access to online purchases and digital financial services.
We Understand Your Payroll Challenges
Our Solution: Intermex Payroll Mastercard

Our Solution: Intermex Payroll Mastercard

 

Our payroll card program is designed to streamline your payroll process while helping with empowering employees with digital access and financial freedom. Key benefits include:

 

  • Simple Enrollment: No credit check or SSN required, making onboarding easy.
  • Direct Employer Support: Dedicated support from day one—through onboarding and payroll management.
  • Mobile Wallet Compatibility: Employees can add their card to mobile wallets for convenient, on-the-go purchases.
  • Fee Savings: Say goodbye to check-cashing fees—keeping more money in employees’ pockets.
  • Global Spending Power: Employees can shop online, buy groceries, send money home, and more.
  • Easy Money Transfers: Affordable international transfers* are available directly through the Intermex app.
  • Complete Card Management: Employees can track balances, spending, and lock/unlock their card right from their phone.
  • Bilingual Support: Our team provides fast, friendly support in both Spanish and English.

 

Why Choose Intermex Payroll Mastercard?

  • Enhanced Security Features: With Chip-and-PIN technology and industry-leading protection, employees’ funds stay safe.
  • Global Financial Connections: Empower employees to send* money home securely with low fees and competitive rates.
  • Trusted Partner: Join over 5 million satisfied customers with Intermex, a company with global reach and offices in Miami, Puebla, and Guatemala.

*Central Bank of Kansas City does not administer nor is liable for remittance transfers. Remittance services are provided by Intermex Wire Tansfers, LLC. Certain fees, Terms and Conditions apply.

Why Choose Intermex Payroll Mastercard?

Frequently Asked Questions

  • What is a Payroll Card?
    A payroll card is a prepaid card that allows employees to receive wages without needing a traditional bank account. It can be used everywhere Debit Mastercard is accepted , making it simple to use for purchases or cash withdrawals.
  • Is the Program Free for Employers?
    Yes, it’s cost-free for employers. Employees may incur  fees for out-of-network ATM use or international transactions.
  • How Do I Sign Up?
    Get started with just a few basic details about your company. Fill out the form below or call us at (404) 640-9303 or (786) 848-3432. Our expert team handles all the setup for free.
  • How Do I Enroll My Employees?
    Easily onboard employees through our online portal. Just enter their details, and we’ll issue their cards promptly.
  • Is the Intermex Payroll Mastercard Compatible with My Payroll Software?
    Absolutely! Our cards integrate with any payroll system that supports direct deposit.
  • How Secure Are the Cards?
    Intermex Payroll Cards feature Chip-and-PIN security. Employees can also manage card security through our app.
  • What If an Employee Loses Their Card?
    Employees can lock a lost card in the app, and we’ll issue a replacement, transferring the remaining balance to the new card.
  • Does the Intermex App Work on All Devices?
    Yes, the app is available on both Google Play and the Apple App Store, and employees can apply for their account with or without a U.S. phone number.
  • How Can I Access Support?
    Our dedicated support team is available for any questions or assistance.

Card Support Team (833) 697-3042

Monday through Friday: 9:00 AM - 7:00 PM EST

Saturday: 9:00 AM - 5:00 PM EST

CARD2

Ready to get started?

Fill out the form below.

Full Name

Email

Legal Business Name

Phone Number

Address

Country

Do you currently work with money transfers?

The Intermex Payroll Mastercard is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. You should consult your Cardholder Agreement and the Fee Schedule. If you have any questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free 8 a.m.-12 a.m. ET 7 days a week at 1-866-999-1282.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC.